I.
Marketing
Audiences drawn by hand from a unified record. Every send measured against the customer's full journey, not the campaign's window.
Read the briefCustomer Architecture · Since 2008
The CRM
for institutions
built to last
decades.
Claritas is the unified customer platform used by 247 enterprises across Asia-Pacific. Marketing, sales, and service — on one source of truth, engineered around the relationship.
From the journal
“An instrument designed for those who view customer relationships as a multi-generational asset.”
— The Claritas Charter
Entrusted by
FGV HOLDINGSSINGTELNANDO'SESTATE 123INTELPFIZERASTRO
The platform
One house.
Three offices.
Claritas unifies marketing, sales, and service on a single source of truth. The same record, accessible from every department, in real time. Engineered around the customer relationship — not the funnel diagram.
II.
Sales
Forecasts you can defend in any board meeting. Pipeline as discipline. AI-assisted, never AI-replaced.
Read the brief
III.
Service
Resolution as the only metric. Every ticket, customer, and history in one elegant timeline. Outcomes over throughput.
Read the brief
Customer story · FGV Holdings
“We replaced four legacy systems with one Claritas instance. Renewals haven't been this easy in twenty years — and our forecast accuracy is the best it has ever been.”
4 → 1
systems consolidated
94%
renewal rate
18mo
to full payback
247
Enterprise customers
98.4%
Annual renewal
18
Years in production
47ms
p99 query latency
Pricing
Three tiers. One contract.
Growth
From RM 49
per seat / month
Revenue teams getting serious about CRM as architecture.
Start free trial →Most chosen
Scale
From RM 99
per seat / month
Ops-led teams scaling across markets, channels, and product lines.
Start free trial →Enterprise
Bespoke
annual contract
Institutions with serious requirements: residency, SSO, custom legal.
Talk to sales →Begin a private conversation.
We accept a small number of new engagements each year. The first conversation is private and without obligation.
Write to the partners →