Enterprise CRM · Est. 2008

Built for leaders
who measure
in decades.

Claritas unifies marketing, sales, and service operations into a single instrument of record — trusted across Asia-Pacific by the organisations that set their industry's standard.

50+
Enterprise Clients
12
Industries Served
15
Countries
Executive leadership meeting
Plate N° I

“An instrument designed for those who view customer relationships as a multi-generational asset.”

— From the Claritas Charter
Entrusted By
FGV HOLDINGSSINGTELNANDO'SESTATE 123INTELPFIZERVISTAGE
The Claritas Discipline

Three instruments.
One standard of operation.

Executive reviewing financial reports
I
The Sales Instrument

Revenue

Forecasts held to quarterly plan within 3%. Pipeline discipline codified for executive review. Every deal traceable from first touch to signature.

Further Reading
Professional marketing strategy meeting
II
The Marketing Instrument

Reach

Attribution modelled from first impression to signed contract. Audiences segmented by commercial value, not vanity metrics. Boardroom-ready reporting.

Further Reading
Senior executives in formal discussion
III
The Service Instrument

Retention

SLA discipline with predictive escalation. NPS movements tied to specific touchpoints. Customer outcomes reported with the gravity they deserve.

Further Reading
The Client Register

A partial list of those
whose standards we serve.

FGV
Nando's
Pfizer
SingTel
Flashtech
Singapore Press Holdings
Joey Yap
Astro
RoomServ
Estate123
Bloom House
AFOS
Carlsberg
Intel
Mestari
Vistage
Proton
CIMB Aviva
Twenty-three institutions. Twelve industries. Fifteen countries.
Read the Case Studies
The Product Portfolio

Three modules.
Engineered without compromise.

Deployed standalone or as a unified platform of record. Each module is held to the same standard: boardroom-ready outputs, zero data friction, and the assumption that our clients' time is the most valuable instrument in the room.

Marketing strategy session
Plate N° 1

A campaign calibrated to convert, not merely to be seen.

Module · 01 / 03

Marketing

Deliver impactful marketing campaign and uncover hidden opportunities!

  • Integrated Mass Marketing Tool
  • Manage Campaign Life Cycle
  • Track Response and Monitor Results
Read the Specification
Executive signing a contract
Plate N° 2

The pipeline as a fiduciary instrument — each stage a commitment.

Module · 02 / 03

Sales

Empowering You To Sell Smarter And Sell Faster!

  • Turn leads into opportunity
  • Integrated Quotation Module
  • Benchmark Sales against Forecast
Read the Specification
Professional customer service conversation
Plate N° 3

Retention is the discipline of never making a client ask twice.

Module · 03 / 03

Support

Boost Service Effectiveness and Increase Customer Satisfaction!

  • Automate your support processes
  • Track Service Level Systematically
  • Service and Contract Management
Read the Specification
Client Testimony

A fiduciary record
of our client relationships.

Claritas CRM transformed how we manage our customer relationships. The integrated marketing and sales pipeline gave us complete visibility across all touchpoints.

Ahmad Rahman
FGV Holdings

The support module has significantly improved our customer satisfaction scores. Automated ticket routing and SLA tracking saved our team countless hours.

Sarah Chen
SingTel Malaysia

We chose Claritas for its loyalty program integration. Being able to connect our CRM data with customer rewards has driven measurable repeat business growth.

David Tan
Nando's Malaysia
Vacancies

Current job openings

Know your worth and find the job that qualifies your life

No open positions at the moment.

Check back soon — we're always growing!

By Private Appointment

We accept a limited
number of engagements.

A private briefing is the first step — conducted by a senior member of our team, tailored to your mandate, and bound by mutual confidence.

Open a Conversation

We read every enquiry personally.

A senior member of our team will respond within one business day. For time-sensitive matters, our sales hotline remains the most direct channel.

Head Office - Malaysia

9-7, Block A, Jaya One, 72A Jalan Prof Diraja, Jln Profesor Diraja Ungku Aziz, 46200 Petaling Jaya, Selangor, Malaysia.

Sales Hotline:

03-7613 4824

Sales Enquiry:

sales@claritascrm.com

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