Deployment Options

Cloud or On-Premise?

Two deployment paths, one standard of discipline.

Claritas™ CRM offers two deployment models to suit your organisation's needs. Choose cloud for rapid deployment and predictable economics, or on-premise for maximum control and customisation. Both deliver the same capabilities.

On-Demand (Cloud)

Recommended

Accelerate CRM implementation with Claritas™ Cloud Edition. Low upfront cost, predictable monthly fees, access from any location, always on the latest version, 99.9% uptime SLA.

On-Premise

Enterprise Plan

For organisations requiring deep customisation, tight integration with on-site systems, or data residency on client infrastructure. Maximum control, managed by your IT team.

Side by Side

Twelve criteria, two paths.

Criteria
Cloud
On-Premise
Upfront Cost
Low — no hardware, no server setup
High — servers, licenses, infrastructure
Monthly Cost
Predictable per-user subscription
Maintenance, power, IT staff overhead
Deployment Time
Days — ready when you are
Weeks to months — procurement and setup
Scalability
Automatic — Azure scales on demand
Manual — requires hardware upgrades
Access
Any device, any location, any time
On-site or via VPN
Security
ISO 27001 certified Azure data centres
Your IT team manages security
Backups
Automatic 3x redundancy
Your responsibility to configure
Updates
Automatic — always latest version
Manual — scheduled downtime required
Customisation
Configuration-based, API access
Full control, deep customisation
Data Control
Hosted by Microsoft Azure
Data stays on your servers
Disaster Recovery
Built-in hot-failover across regions
Your DR plan and infrastructure
Availability
99.9% SLA guaranteed
Depends on your infrastructure
By Private Appointment

Not sure which is right for you?

Our team will help you evaluate the optimal deployment path for your organisation.

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