LOYALTY PROGRAM
Reward. Retain. Grow.
Turn one-time buyers into lifelong customers with Claritas Loyalty. Design point-based, tier-based, or hybrid loyalty programs that integrate seamlessly with your sales and marketing workflows.
What distinguishes the loyalty program module.
Points & Tier Management
Design flexible point-earning rules and tier structures with automatic upgrades, downgrades, and expiration. Create reward tiers that motivate customers to increase their engagement and spending with your brand.
Rewards Catalog
Manage a catalog of redeemable rewards — products, discounts, experiences — with inventory tracking. Let customers browse and redeem rewards through a branded member portal.
Member Portal
Give members a branded portal to check points, browse rewards, view tier status, and update preferences. Empower customers with self-service access to their loyalty information.
Engagement Tracking
Track member engagement across transactions, referrals, social interactions, and program participation. Use engagement data to segment members and trigger personalized campaigns.
Campaign Integration
Trigger loyalty-specific campaigns — bonus points events, tier challenges, win-back offers — from within the CRM. Align your loyalty program with your broader marketing strategy.
Analytics & ROI
Measure program performance with retention rates, redemption rates, incremental revenue, and CLV impact. Use data-driven insights to optimize your loyalty program for maximum return.